Terms and Conditions
Print Your Imagination ("we" and "us") is the operator of
(https://www.printyourimagination.net) ("Website"). By placing an order through
this Website you will be agreeing to the terms below. These are provided to
ensure both parties are aware of and agree upon this arrangement to mutually
protect and set expectations on our service.
3.2 Warranty Returns- Print Your Imagination will happily honor any valid warranty claims, provided a claim is submitted within 90 days of receipt of items.
Customers will be required to pre-pay the return shipping, however we will
reimburse you upon successful warranty claim.
Upon return receipt of items for warranty claim, you can expect Print Your
Imagination to process your warranty claim within 7 days.
Once warranty claim is confirmed, you will receive the choice of:
(a) refund to your payment method
(b) a refund in store credit
(c) a replacement item sent to you (if stock is available)
4.1 Transit Time Domestically- In general, domestic shipments are in transit for 2 - 7 days
4.3 Dispatch Time- Orders are usually dispatched within 2 business days of payment of order
Our warehouse operates on Monday - Friday during standard business hours, except
on national holidays at which time the warehouse will be closed. In these
instances, we take steps to ensure shipment delays will be kept to a minimum.
4.4 Change Of Delivery Address- For change of delivery address requests, we are able to change the address at any time before the order has been dispatched.
4.5 P.O. Box Shipping- Print Your Imagination will ship to P.O. box addresses using postal services only. We are unable to offer couriers services to these locations.
4.6 Military Address Shipping- We are able to ship to military addresses using USPS. We are unable to offer this service using courier services.
4.7 Items Out Of Stock- If an item is out of stock, we will wait for the item to be available before
dispatching your order. Existing items in the order will be reserved while we
await this item.
4.8 Delivery Time Exceeded- If delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation.
service with next steps.
order has already been dispatched, please refer to our refund policy.
9.1 Process for parcel damaged in-transit- We will process a refund or replacement as soon as the courier has completed their investigation into the claim.
9.2- Process for parcel lost in-transit- We will process a refund or replacement as soon as the courier has conducted an investigation and deemed the parcel lost.
(https://www.printyourimagination.net) ("Website"). By placing an order through
this Website you will be agreeing to the terms below. These are provided to
ensure both parties are aware of and agree upon this arrangement to mutually
protect and set expectations on our service.
- General- Subject to stock availability. We try to maintain accurate stock counts on our website but from time-to-time there may be a stock discrepancy and we will not be able to fulfill all your items at time of purchase. In this instance, we will fulfill the available products to you, and contact you about whether you would prefer to await restocking of the backordered item or if you would prefer for us to process a refund.
- Shipping Costs- Shipping costs are calculated during checkout based on weight, dimensions and destination of the items in the order. Payment for shipping will be collected with the purchase. This price will be the final price for shipping cost to the customer.
- Returns
3.2 Warranty Returns- Print Your Imagination will happily honor any valid warranty claims, provided a claim is submitted within 90 days of receipt of items.
Customers will be required to pre-pay the return shipping, however we will
reimburse you upon successful warranty claim.
Upon return receipt of items for warranty claim, you can expect Print Your
Imagination to process your warranty claim within 7 days.
Once warranty claim is confirmed, you will receive the choice of:
(a) refund to your payment method
(b) a refund in store credit
(c) a replacement item sent to you (if stock is available)
- Delivery Terms
4.1 Transit Time Domestically- In general, domestic shipments are in transit for 2 - 7 days
4.3 Dispatch Time- Orders are usually dispatched within 2 business days of payment of order
Our warehouse operates on Monday - Friday during standard business hours, except
on national holidays at which time the warehouse will be closed. In these
instances, we take steps to ensure shipment delays will be kept to a minimum.
4.4 Change Of Delivery Address- For change of delivery address requests, we are able to change the address at any time before the order has been dispatched.
4.5 P.O. Box Shipping- Print Your Imagination will ship to P.O. box addresses using postal services only. We are unable to offer couriers services to these locations.
4.6 Military Address Shipping- We are able to ship to military addresses using USPS. We are unable to offer this service using courier services.
4.7 Items Out Of Stock- If an item is out of stock, we will wait for the item to be available before
dispatching your order. Existing items in the order will be reserved while we
await this item.
4.8 Delivery Time Exceeded- If delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation.
- Tracking Notifications- Upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made
- Parcels Damaged In TransitIf- you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the
service with next steps.
- Taxes- Sales tax has already been applied to the price of the goods as displayed on the
- Cancellations- If you change your mind before you have received your order, we are able to
order has already been dispatched, please refer to our refund policy.
- Insurance Parcels- are insured for loss and damage up to the value as stated by the courier.
9.1 Process for parcel damaged in-transit- We will process a refund or replacement as soon as the courier has completed their investigation into the claim.
9.2- Process for parcel lost in-transit- We will process a refund or replacement as soon as the courier has conducted an investigation and deemed the parcel lost.
- Customer service- For all customer service enquiries, please submit an enquiry at customerserice@printyourimagination.net
